Return & Refund Policy

1. Eligibility for Refunds

• One-on-One Training Sessions: Refund requests for single sessions must be made at least 24 hours before the scheduled session start time.
• Course Packages: For multi-session packages, refund requests must be submitted within [X] days of the purchase date, provided that no more than [Y]% of the sessions have been completed.

2. Non-Refundable Fees

• Registration or administrative fees, if applicable.
• Fees for materials provided as part of the course or session.
• Promotional or discounted purchases, unless stated otherwise.

3. Requesting a Refund

• To request a refund, please contact us at [email protected] with your name, course or session details, and reason for the refund. Our team will review your request and provide a response within 2 business days.

4. Processing Refunds

• Approved refunds will be processed within 15 business days. The refund will be issued to the original payment method used during the purchase. Please note that it may take additional time for the amount to reflect in your account, depending on your payment provider.

5. Course Cancellations by Dataminds Academy

• If a course or session is canceled by Dataminds Academy due to unforeseen circumstances, we will provide you with alternative rescheduling options. If rescheduling is not possible, you will be eligible for a full refund for the canceled session or course.

6. Contact Information

• For any questions regarding this Return & Refund Policy or assistance with refunds, please reach out to us at [email protected].